Refund policy
Your satisfaction is our priority at ZYDOR.
We offer a 7-day exchange policy from the date of delivery. To be eligible for a exchange, please ensure:
- Product is damaged during transit
- Wrong product was delivered
- Parcel is returned with original packaging, box, and seal intact
For hygiene and safety reasons, we cannot accept returns if the perfume seal is broken, opened, or used.
How to Exchange:
- Contact our support team on WhatsApp within 7 days with your order number.
- Share a clear unboxing video as proof.
- After approval, we will arrange a replacement.